Legal

Privacy Policy

Last updated June 17, 2026. This policy explains what information Meridian collects, how we use it, and the choices you have. It is written for website visitors, prospective customers, and people who contact us.

Meridian provides communication and workflow tools for clinics and care teams. We only collect information that helps us operate the website, respond to inquiries, provide our services, and keep our systems secure.


1. Information we collect

We may collect contact details you submit, such as your name, email address, organization, role, and message. We also collect basic website usage information such as device type, browser, referring page, approximate location, and pages viewed.

2. How we use information

We use information to respond to requests, schedule demos, improve our website, understand product interest, prevent misuse, comply with legal obligations, and provide service-related communications.

3. Cookies and analytics

We may use cookies and similar technologies to remember preferences, measure site performance, and understand how visitors move through the website. You can control cookies through your browser settings.

4. How we share information

We do not sell personal information. We may share information with service providers that help us operate the website, host infrastructure, manage communications, or analyze usage. We may also disclose information if required by law or to protect rights, safety, and security.

5. Mobile information

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

6. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, but we work to reduce risk and limit access to people who need it.

7. Retention

We keep information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law, security needs, or legitimate business obligations.

8. Your choices

You may ask to access, correct, or delete personal information you have provided to us. You may also opt out of non-essential communications by following unsubscribe instructions or contacting us directly.

9. Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the date above and provide any additional notice required by law.

11. Contact

For privacy questions or requests, contact us at privacy@hellomeridian.ai

Need to make a privacy request?

Email privacy@hellomeridian.ai